Frequently Asked Questions

  • Availability is reflected in the calendar on the Availability page. If your preferred dates are open, feel free to inquire with those dates so we can provide further information.

    • General Cancellation:
      Full refund if canceled at least 30 days before the scheduled arrival date.

    • Moderate Notice:
      Partial refund for cancellations made within 7–29 days of arrival.

    • Late Cancellations:
      Cancellations made less than 7 days before arrival may not be refundable.

  • Yes. A refundable security deposit is required and will be returned after your departure provided there is no damage beyond normal wear and tear.

  • Check-in is after 3:00 PM and check-out is by 11:00 AM.

  • We love animals but cannot accommodate cats. Dogs may be considered with an additional refundable security deposit and prior approval.

  • Yes. Street parking is generally available nearby.

  • Yes to both:

    • A dishwasher in the kitchen

    • A washer and dryer in the apartment

  • The apartment is located on a quiet residential block in Stuyvesant Heights, Brooklyn. As with any urban area, standard city precautions are recommended.